All orders on this store will be delivered within 28 days of your order unless stated otherwise. Please check the description of the product you're purchasing first.

ALL SALES ARE FINAL. WE CAN NOT ACCEPT RETURNS

If you have any questions, or need to change something about your order, please contact us at store@noahajc.co.uk

At this point in time we will only fulfil orders in England, Scotland, Wales and Northern Ireland.
Orders in other countries will be cancelled & refunded within 7 days.

PART SHIPPING:
If you order a merchandise item (such as a t-shirt) and a music item (such as a cd), your order will be part shipped. You will not receive both items in the same parcel.

SUSPICIOUS ACTIVITY:
If your order is seen as suspicious (such as scalper bots), it may be cancelled and refunded.

COMPLAINTS & ISSUES WITH MERCHANDISE:
If your merch (t-shirts, hoodies etc) arrives not upto standard please do let us know by contacting store@noahajc.co.uk - please let us know as soon as possible. We will forward your issue on to our merch handlers and we may be able to supply you with replacement merchandise. Please send pictures of the issue as proof, we can not supply and replacements or send refunds without pictured proof.

COMPLAINS & ISSUES WITH MUSIC PRODUCTS:
If your music products (CDs) arrive not upto standard please do let us know by contacting store@noahajc.co.uk - please let us know as soon as possible. For limited runs of CDs we may not be able to replace your item but may be able to supply a refund. Please send pictures of the issue as proof, we can not supply and replacements or send refunds without pictured proof.

SHIPPING:
Our shipping is handled by Royal Mail. We currently can only deliver products to England, Scotland, Northern Ireland and Wales. Digital Products do not apply. All shipping costs also include packaging costs.

2nd Class: usually arrives within 3-7 working days from shipping date
1st Class: usually arrives within 2-4 working days from shipping date
Tracked 48: usually arrives within 1-3 working days from shipping date
Tracked 24: usually arrives within 1-2 working days from shipping date
Special Delivery by 1pm: usually arrives within 1 working day by 1pm from shipping date

Please note:
Pre-orders do not apply to the above. Orders are usually shipped the next working day after ordering, if you order before 12pm we may be able to send your order the same day. if you order Special Delivery before 2pm, we will attempt to send your order will be shipped the same day so you can get it ASAP.